Privacy Policy
At ROOVERSE, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information. This Privacy Policy explains our data practices.
1. Information We Collect
Personal Information:
- Email address, phone number, and username.
- Profile information (display name, bio, avatar).
- Verification status and related metadata from Didit identity checks.
Usage Data:
- Posts, comments, and interactions.
- Device information and IP address.
- Analytics and engagement metrics.
- AI detection scan results.
2. How We Use Your Information
We use your information to:
- Verify you are a real human being.
- Detect and prevent AI-generated content.
- Process Roochip rewards and transactions.
- Improve platform features and user experience.
- Enforce our Terms of Service and platform integrity policies.
- Communicate with you about your account.
3. AI Detection & Content Scanning
To maintain content integrity, we analyze content using:
- Machine learning detection algorithms.
- Linguistic pattern analysis.
- Image and video metadata examination.
- Community reporting and human moderation.
Scan results are stored for moderation purposes. False positives can be appealed.
4. Roochip Lite In-App Credits
Roochip Lite is an in-app credit system issued and operated by THH (St Kitts & Nevis). Please note:
- ROO credits are used only for in-app features.
- ROO credits are non-transferable and non-withdrawable.
- ROO credits have no monetary value.
- Roochip Lite balances are in-app credits only and are not stored monetary funds, deposits, or e-money balances.
- ROO is not cryptocurrency and does not use wallet addresses or private keys.
- ROO cannot be redeemed for cash, cashed out, or withdrawn.
- Purchases are optional. Core social features are available without purchasing ROO.
- Transaction records are retained for support, fraud prevention, and auditing.
5. Data Sharing & Third Parties
We do not sell your personal information. We may share data with:
- Didit (identity verification and related checks).
- THH (Roochip Lite wallet and credit ledger services).
- OpenAI-powered moderation API providers and other detection service providers for content analysis.
- Supabase and Google services for hosting, storage, delivery, and operations.
- Apple App Store, Google Play, and Stripe for payment processing where applicable.
- Analytics services (aggregated data only).
- Law enforcement (if legally required).
6. Your Privacy Rights
You have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request data deletion (subject to limitations).
- Export your content and data.
- Opt out of certain data processing.
European users have additional rights under GDPR, including data portability and the right to be forgotten.
7. Data Security
We implement industry-standard security measures:
- End-to-end encryption for sensitive data.
- Secure servers with regular security audits.
- Two-factor authentication options.
- Employee access controls and training.
8. Data Retention
We retain your data as follows:
- Account data: Until account deletion (deleted immediately after confirmed deletion request).
- Posts and comments: Indefinitely (unless deleted).
- Moderation records: 2 years.
- Analytics data: 18 months (aggregated).
9. App Tracking & Analytics
We use mobile app identifiers and similar technologies for:
- Session management and authentication.
- Preferences and settings.
- Analytics and performance monitoring.
- Security and fraud prevention.
10. Children's Privacy
ROOVERSE is intended for users 18 and older. We do not knowingly collect data from minors.
11. Changes to This Policy
We may update this Privacy Policy. Continued use indicates acceptance.
Contact: info@rooverse.app